Click the "Select File" button above, and choose your SRI file.
You’ll see a preview, if available.
Click the "Convert file to..." button to extract text information.
Convert SRI to another file type
To convert SRI call indexes to another format, you need NICE Engage or other Database software.
Convert a file to SRI
To convert other file formats to the "Proprietary Index File" file type, you need software like NICE Engage or a similar tool.
About SRI files
The .SRI file format is primarily a Call Recording Index file utilized by enterprise recording solutions from NICE Systems. These files act as internal pointers or metadata catalogs that map logged calls to their actual audio files (typically AUD or NMF). A secondary, older use for the .SRI extension is as an Info-DB database file developed by Mike Prestwood Software. The main disadvantage of .SRI files is their highly proprietary nature. Because they are designed for secure, enterprise-level logging (often in banking or emergency dispatch), they are tightly locked into the NICE software ecosystem. You cannot natively open them in standard text editors, browsers, or consumer database tools. This creates major vendor lock-in and forces organizations to maintain expensive enterprise subscriptions just to access historical call metadata. Furthermore, users often confuse .SRI files with actual audio recordings, leading to frustration when standard media players fail to open them. If you are attempting to migrate data out of a legacy system, converting .SRI to standard formats like CSV, JSON, or XML is highly desirable. This allows the metadata to be queried in standard SQL databases or Excel. However, this conversion is extremely difficult because the format is closed, undocumented, and deliberately obfuscated to prevent tampering. Standard online converters will fail to process it. Despite these enterprise-grade restrictions, you can drag and drop your .SRI file into convert.guru. Just drag and drop your file to identify the format, view it, and convert it when possible. Our system will inspect the binary structure to reveal any underlying text, timestamps, or embedded metadata. If our analysis detects a supported underlying or embedded format, viewing or conversion may still be possible.
Convert.Guru analyzes your SRI file, detects the exact format, and lets you read the text inside.
If you want to convert SRI file to SR, MP3, WAV, AAC, FLAC, OGG, WMA, M4A, AIFF, OPUS, ALAC or APE, you can use NICE Engage or similar software from the "Call Recording Index Data" category. In the File menu, look for Save As… or Export….
To convert MIDI, AAC, TTA, AU, WV, DTS, MID, FLAC, RA, MP3, PCM or WAV files to SRI, try NICE Engage or another comparable tool in the "Call Recording Index Data" category.
The SRI Converter Story
The history of Convert.Guru began over 25 years ago in California with Tom Simondi’s file-format database. A former contributor to Space Shuttle development and a software pioneer of the 1980s, Simondi established a trusted resource for file type analysis that was even referenced by Microsoft Windows XP. Today, we use modern technology to process and convert thousands of file formats while continually improving our SRI converter.