Click the "Select File" button above, and choose your SRI file.
You’ll see a preview, if available.
Click the "Convert file to..." button to extract text information.
Convert SRI to another file type
To convert SRI call indexes to another format, you need NICE Player or other Data software.
Convert a file to SRI
To convert other file formats to the "Call Center Metadata" file type, you need software like NICE Player or a similar tool.
About SRI files
Most commonly, an .SRI file is a System Recording Index created by NICE Systems call recording software. These files are crucial for call centers but are frequently misunderstood by users. The Problem: An .SRI file is not an audio file; it acts as a catalog or 'map' containing metadata (timestamps, agent IDs, call duration) that points to the actual audio data, which is typically stored in a separate NMF or WAV file within the same directory. Because of this, trying to open an .SRI file in standard media players like VLC or Windows Media Player will result in errors. The Solution: To listen to the recording, you must use the proprietary NICE Player or NICE Interaction Management suite to open the index, which then loads the linked audio. From there, you can export the session to standard formats like MP3 or WAV for playback, or export the metadata to CSV for archiving. A minority of these files may be Info-DB database files, a legacy format used by Mike Prestwood Software.
Convert.Guru analyzes your SRI file, detects the exact format, and lets you read the text inside.
If you want to convert SRI file to SR, MP3, WAV, AAC, FLAC, OGG, WMA, M4A, AIFF, OPUS, ALAC or APE, you can use NICE Player or similar software from the "Call Recording Index" category. In the File menu, look for Save As… or Export….
To convert MIDI, AAC, TTA, AU, WV, DTS, MID, FLAC, RA, MP3, PCM or WAV files to SRI, try NICE Player or another comparable tool in the "Call Recording Index" category.
The SRI Converter Story
The history of Convert.Guru began over 25 years ago in California with Tom Simondi’s file-format database. A former contributor to Space Shuttle development and a software pioneer of the 1980s, Simondi established a trusted resource for file type analysis that was even referenced by Microsoft Windows XP. Today, we use modern technology to process and convert thousands of file formats while continually improving our SRI converter.